Overview
Do you know what the chair's job is in a meeting? Hint: not for sitting on! Have a look at this handy guide to find out how to manage a meeting and what the 'agenda' and 'minutes' mean.
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Making Decisions
Have you ever thought about how you decide what to do in a difficult situation? Making decisions can be hard sometimes so take a look at some useful questions to…
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Tips on Public Speaking
How can you encourage people listen to what you say? Is there anything you can do to make your speech more interesting? Take a look at this guide to find…
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How to Write an Effective Letter
So, you've decided you want to write to your local councillor or MP, but what will you say? How should you address them and how can you convince them to…